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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Linzy Frank with husband

Linzy Frank


Hi! I grew up in Alaska, where I spent many years as a gymnast before moving south to attend college at the University of Washington. I got my first job in the insurance industry in 2011, and although I had no idea what to expect going in, I knew from the very first day that it was the perfect career choice for me. Today, I am the primary agent for Sitka Insurance, as well as an active member of NorthStar Toastmasters and the Junior League of Syracuse. When I’m not in the office, you can often find me golfing or playing volleyball.

Lindsay Pawlewicz Headashot

Lindsay Pawlewicz

Sales & Marketing Manager

Hi! My name is Lindsay Pawlewicz, born and raised in the Central New York area. I graduated from Tully High School in 2008 and was recruited to play Collegiate Volleyball at SUNY Oneonta. I earned my Bachelors in Communication Studies from Oneonta and shortly after moved to D.C. where I managed a restaurant near the White House and bartended at one of the cities nightclubs. From D.C., I moved down to Cocoa Beach, FL with my brother and sister in law (Linzy!). After a few fun years of bartending in the Sunshine State, I decided that I was ready to head back to NY to be with my family. I met my husband in 2018 at our previous job and we married in 2020. Recently, We welcomed our first child, Isabella, in October 2021.

I’ve always been a social butterfly and have always loved helping people so naturally, I landed in insurance! I am new to the industry after being in Fintech lending for years before. When I’m not in the office, I enjoy spending time with my family & friends, working out, wineries and breweries & love my Samoyed, Charlie.

Cheryl Amidon headshot

Cheryl Amidon

Operations Manager

Hi! My name is Cheryl Amidon. I was born and raised in CNY and currently reside in Cazenovia with my husband, Adam and our dog and cat. I have been helping people manage their risks and protecting their assets for 9 years. My past experience has been as an assistant Underwriter at Big I New York and a sales agent with both Allstate and State Farm. When I’m not in the office, I enjoy camping, bowling, riding 4-wheelers and snowmobiles with my husband and walking my dog.

Dan Martin headshot

Dan Martin

Client Relations Manager

I’m Dan Martin born and raised in Syracuse NY. I Graduated from Bishop Grimes HS & Spent two years at Utica College where I played football and majored in English. Nowadays I’m married and a proud father of my 7 yr old daughter and 20 yr old son. I enjoy spending time with my family, watching sports, movies, reading, good IPA’S, a clean Scotch and occasional Cigar

Nicholas Filippi

Nicholas Filippi

Licensed Risk Advisor – Sales

Hello! My name is Nicholas Filippi, I grew up right here in Central New York and I attended Solvay High School. After graduating, I attended Onondaga Community College and played on the Men’s Basketball team while studying business management, and professional communications. From OCC, I transferred to Cazenovia College where I received my Bachelor’s Degree in Sports Management. While at Cazenovia I was able to finish my collegiate career as the starting point guard my final three seasons. My love for assisting others, and meeting new people has landed me in the insurance industry. When I’m out of the office, you can find me playing golf, or on a basketball court.

Connor Frank

Licensed Risk Advisor - Service

I was born and raised in the CNY area and graduated from Tully High School. I have prior insurance experience but was an Account Manager for the past 4 years & am now excited to get back into the industry. I’m a proud Uncle to 3 beautiful nieces (and a soon to be nephew) and I spoil them every chance I can. I still currently reside in CNY with my 2 cats, CC (Connors Cat) and Chester. When I’m not at the office you can find me playing golf, basketball or watching any sport & spending time with my family.

Sarah Ideman

Licensed Risk Advisor – Service

Hi! I mostly grew up just outside of Albany, NY. Sports and music have always been a big part of my life, especially basketball. I played for two years at Hudson Valley Community College where I earned my associate’s degree in business administration. I am no stranger to the CNY area, as I was then recruited to play basketball at Keuka College in the Finger Lakes where I received a bachelor’s degree in marketing. It was there that I met my wife, and we settled in Auburn, NY after graduating. I started my career in Advertising sales, but always wanted to find a career where I can help people on a more personal level. When I’m not working, I enjoy spending time with family and friends, gardening or relaxing at home with our 2 dogs Oliver and Titan.

Sarah McLaughlin Headshot

Sarah McLaughlin

Administrative Assistant

Hi! My name is Sarah McLaughlin. I grew up in Memphis NY and graduated from Jordan Elbridge High school in 2015. I currently live in Skaneateles with my husband Kyle and our two daughters Olivia (4) and Natalie (1). When I am not in the office I enjoy spending time with my family, love to bake and travel to new places.

Grace Kathy Alcantara

Customer Service Representative

Hi there, My name is Kath, and I currently reside in the Philippines with Gray, my son, and my partner Ronel. We have four dogs running around the house like crazy and eat a ton of goodies. (Scotti, Cali, Shotti, and Chewy). Like other couples, we can’t wait to purchase a home and start a small family. I enjoy spending time with my family and friends, walking my dogs, and cooking for our small business. Right now, I want to cross off all the items on my bucket list, which includes traveling, trying new foods, and engaging in extreme activities.

I have nearly ten years of experience as a customer service representative. I started out in the restaurant industry as a cook. My manager later instructed me to tend to the needs and concerns of a customer after I observed one of our front desk staff members assisting another customer. I started my career as a customer service representative there, got promoted to branch manager, and every time I assist them in resolving their issues, I feel like I’m doing my job and having fun. After working for a while as a customer representative for a BPO company, I tried my hand at becoming a virtual assistant. Thankfully, I’m here and you’re reading my little bio. If you need help, don’t be afraid to get in touch with me; I’ll do everything in my power to help.

Jessabel Santelices

Customer Service Representative

Hello! I am Jessabel Santelices, a customer service representative from Philippines. My heart to serve people started when I was in high school as I volunteered to teach in a small group in our community and joined different voluntary activities of different scholarship programs that supported my studies. This passion grew like a fire when I graduated at Philippine Normal University in 2019 and had my three-year teaching experience as a licensed high school Math teacher in a Chinese school from 2019-2022. Previously a customer service specialist in ANZ, my earnest desire for a schedule that balances my work and gospel mission has brought me to the insurance industry. Realizing that I have been receiving unending grace and love from God, there is always a place in my heart to give back and to serve. This is our common denominator of my husband (Ronald). In our spare time, we devote ourselves in doing gospel work.