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About Us

Linzy Frank and daughterAt Sitka Insurance, we are proud to help our local community in any way we can. We strive to take a consultative approach to insurance with all of our clients, and we are always happy to answer any questions so that you can understand your policy inside and out. Whether this is your first insurance policy or you’ve had coverage for decades, we value you and your specific needs above all else. If you’re looking for quality insurance and unbeatable customer service, contact us to learn more and get a no-obligation quote today!

Sitka Insurance opened in June of 2019 under the name of The Agency of CNY. The founder, Linzy Frank, was very pregnant with her daughter Mila Rose, at that time.

A Few Words From Linzy Frank

I am sure a lot of our customers remember me waddling around the office awaiting her arrival. At that time, I didn’t have a lot in my pocket—just a dream to make a big difference in the industry & in the Central New York Community.

Reflecting on the last two years, I have been incredibly blessed to have such an amazing team and equally as blessed for our amazing clients. Together we have created not only a brand but a service that I am incredibly proud of. I am constantly thinking of ways to better our brand and evolve. Most recently (with the help of a Syracuse University professor who specializes in branding– huge shout out to Margaret Dietz) we have been able to get a bit more creative.

Here is a brief backstory for this exciting change:
I am not originally from CNY. I grew up a few miles away, in Alaska. I spent my childhood there – often without running water or electricity. I was constantly outside, fishing, hiking, building forts & snow machining. For a brief period, I lived in Juneau, Alaska, which is a few miles away from a small city called Sitka. Sitka is famous for commercial and recreational fishing but is known as one of the most beautiful “hidden gems” in the state. I was incredibly fortunate for this experience and it helped make me the woman I am today.

We all know the age-old saying, “It’s not what you know, it’s who you know”. I realized at a young age that life is about experiences and connections with others. I am most happy when I can help, connect, educate, and protect people.

The insurance industry has provided me with a platform where I can do just that. It has given me a place where I feel at home. I know insurance is often viewed as a less than desirable task, which is why I have rebranded the Agency of CNY as Sitka Insurance. We hope to be your hidden gem in the insurance world. Life is the most beautiful gift we are given. It is meant to be enjoyed, valued, and lived to the fullest through memorable experiences. Let Sitka Insurance do the hard work for you, so you can focus on all of life’s beautiful opportunities.

Thank you so much to all my clients, friends, family, and referral partners. It’s because of you that I am lucky enough to do what I love each day.

An Independent Advantage

We are Independent Agents in Syracuse, New York, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Sitka Insurance represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer you the best coverage at the most competitive price.

What is an Independent Insurance Agent?

When you decide to buy a car, you wouldn't purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn't have a choice!

The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family's financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, you wouldn't have a choice. The only solution would be going to that one company.

With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.

An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.

When you buy insurance, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, because it's up to you to make the final choice.